Help Centre — Matradee AI
Find answers to common questions about using Matradee AI. Guides, tutorials and support for Australian restaurants, pubs, bars and cafes.
Get help with Matradee AI
The Matradee AI Help Centre contains guides, tutorials and answers to common questions for venue operators getting started with the platform. Topics range from initial setup and data import through to campaign creation, loyalty configuration and advanced AI features.
- Getting started — account setup, venue configuration and first data import
- POS and booking integrations — how to upload data from Square, Lightspeed, SevenRooms and more
- Campaign builder — creating and publishing email, SMS and social campaigns
- Guest CRM and loyalty — setting up your loyalty programme and managing guest profiles
- AI insights and reports — understanding your weekly venue report and opportunity alerts
- Billing and account management — plan changes, invoices and team access
- Troubleshooting — common issues and how to resolve them